Frequently Asked Questions

FAQ

Who is BENJI?

BENJI is a men's face care brand built for guys who want to look better without making skincare their newest personality trait.

We make straightforward, high-performance products that help your face feel clean, stay hydrated, and look smoother, healthier, and more refreshed.

No complicated routines. No ridiculous anti-aging promises. Just better face care.

What does BENJI sell?

BENJI makes two daily essentials, available together as The Defense Kit.

  • Pro-Vitamin Facial Cleanser: A refreshing, peppermint-cool face wash that removes daily grime, sweat, and excess oil without leaving your skin feeling stripped.

  • Age Defense+ Moisturizer: A lightweight, non-greasy moisturizer that hydrates, supports your skin's moisture barrier, and helps soften the appearance of fine lines caused by dryness.

Two products. Two different jobs. Everything you need to get the basics right.

Who is BENJI made for?

BENJI is built for men who want to take better care of their face without a complicated routine.

Whether you're noticing fine lines, dealing with oily skin, feeling dry after washing, or simply tired of looking tired, BENJI helps you get the basics right.

You don't need to know anything about skincare to get started.

Is BENJI a skincare brand?

Yes. We just do things a little differently.

We believe taking care of your face shouldn't require twelve products, a chemistry degree, or a $200 miracle cream.

BENJI focuses on what matters: a proper cleanse, lasting hydration, and healthier-looking skin.

No skincare BS.


Products & Routine

What is The Defense Kit?

The Defense Kit is BENJI's complete two-step daily face care system.

Step 1 — Cleanse. Use Pro-Vitamin Facial Cleanser to remove daily grime and excess oil without leaving your face feeling stripped.

Step 2 — Moisturize. Apply Age Defense+ Moisturizer to hydrate, support your skin's moisture barrier, and help your face look smoother and more refreshed.

Two steps. Morning and night. Done.

How long does the routine take?

About 60 seconds.

Wash your face, apply moisturizer, and get on with your day.

No complicated instructions or ten different bottles cluttering your bathroom counter.

How long does The Defense Kit last?

The Defense Kit provides approximately a 60-day supply when used as directed.

Actual usage may vary depending on how much product you apply and how often you use it.

Can I use BENJI if I have oily skin?

Absolutely.

Our Pro-Vitamin Facial Cleanser helps remove excess surface oil, sweat, and grime without the uncomfortable stripped feeling some harsh soaps leave behind.

Age Defense+ Moisturizer delivers lightweight hydration without a heavy, greasy finish.

Because having oily skin doesn't mean your face doesn't need moisture.

Can I use BENJI if my skin feels dry or tight?

Yes.

That tight, squeaky-clean feeling after washing isn't necessarily a good thing.

Our cleanser is designed to wash away daily buildup without leaving skin feeling stripped. Age Defense+ Moisturizer helps replenish moisture and support your skin's natural barrier.

If your skin is severely irritated, broken, or unusually sensitive, consult a dermatologist before starting a new product.

Can I use BENJI after shaving?

Yes.

Age Defense+ Moisturizer can be applied after shaving to help replenish moisture and support the skin barrier.

If your skin is especially sensitive immediately after shaving, use products carefully and discontinue use if irritation occurs.

Does BENJI help with fine lines and aging?

Let's be clear: no moisturizer is going to turn back the clock 20 years.

But good skincare can make a visible difference.

When skin lacks moisture, fine lines and rough texture can become more noticeable.

Age Defense+ Moisturizer combines ingredients including niacinamide, ceramides, ectoin, and hyaluronic acid to support hydration, improve the appearance of dryness, and help skin look smoother and healthier.

We're not selling time travel. We're helping you take better care of the face you've got.

Will BENJI make my face greasy?

That's exactly what we wanted to avoid.

Age Defense+ Moisturizer is designed to absorb quickly and provide lightweight hydration without a heavy, greasy finish.

It's especially useful for guys who dislike traditional moisturizers that leave their face feeling sticky or shiny.

Can I use BENJI with sunscreen?

Absolutely. And we recommend it.

BENJI does not replace sunscreen.

Morning routine:

  1. Wash with Pro-Vitamin Facial Cleanser.

  2. Apply Age Defense+ Moisturizer.

  3. Finish with broad-spectrum SPF 30 or higher.

Evening routine:

  1. Wash with Pro-Vitamin Facial Cleanser.

  2. Apply Age Defense+ Moisturizer.

Simple as that.


Ingredients & Formula

What ingredients does BENJI use?

We use carefully selected ingredients that serve a specific purpose, not ingredients added just to make a label sound impressive.

Pro-Vitamin Facial Cleanser includes:

  • Niacinamide: Helps support the skin barrier and improve the appearance of uneven skin.

  • Pro-Vitamin B5 (Panthenol): Helps support hydration and skin comfort.

  • Glycerin and Pentavitin®: Help attract and maintain moisture.

  • Allantoin and Aloe: Help condition and soothe the skin.

  • Peppermint and Menthol: Deliver our signature refreshing, cooling sensation.

Age Defense+ Moisturizer includes:

  • Niacinamide: Supports the skin barrier and helps improve the appearance of skin tone and texture.

  • Ceramides: Help support the skin's moisture barrier.

  • Ectoin: Helps support skin hydration and protect against moisture loss.

  • Hyaluronic Acid: Helps attract moisture for a smoother, more hydrated appearance.

  • Squalane: Helps soften and condition skin without a heavy finish.

Every ingredient has a job.

What makes the Pro-Vitamin Facial Cleanser different?

A good face wash should do more than leave your face feeling squeaky clean.

Our cleanser is formulated at a skin-friendly pH of approximately 5.5 and helps remove daily grime and excess oil without leaving skin feeling stripped.

It also delivers a distinctive peppermint-cool sensation that makes washing your face feel seriously refreshing.

Clean without the uncomfortable aftermath.

What makes Age Defense+ Moisturizer different?

It's designed to deliver serious hydration without feeling like you're wearing a layer of grease.

Age Defense+ combines moisture-supporting ingredients, including ceramides, ectoin, niacinamide, squalane, and hyaluronic acid, to help improve skin hydration, support the moisture barrier, and soften the appearance of dryness-related fine lines.

It absorbs quickly, feels lightweight, and fits into a straightforward daily routine.

Will BENJI clog my pores?

Both formulas are designed with everyday facial care in mind, and Age Defense+ has a lightweight, non-greasy finish.

However, everyone's skin is different, and no product can guarantee it won't contribute to clogged pores for every person.

If you're prone to breakouts, introduce new products gradually and pay attention to how your skin responds.

Are BENJI products suitable for sensitive skin?

Our products are developed for everyday use, but individual sensitivities vary.

The cleanser contains peppermint-derived ingredients and menthol, which create its refreshing cooling sensation. These ingredients may not be suitable for everyone, particularly people with highly reactive skin.

We recommend patch testing before full use if you have sensitive skin.

Is BENJI made in the USA?

Yes. BENJI products are made in the USA.


Orders & Shipping

Where does BENJI ship?

BENJI currently ships within the United States.

How long does shipping take?

Most orders are processed and shipped within approximately 24 hours of purchase.

Delivery time depends on your location, shipping method, and carrier conditions.

You'll receive tracking information once your order ships.

How much does shipping cost?

Shipping charges, if applicable, are displayed at checkout before you complete your purchase.

Any active free-shipping offers will be shown on the website.

Can I purchase The Defense Kit without subscribing?

Yes. The Defense Kit is available as a one-time purchase.

Any available subscription options, prices, and delivery frequencies are displayed on the product page or at checkout.


Returns & Guarantee

What is BENJI's 60-day money-back guarantee?

We get it. Trying a new skincare brand can feel like a gamble.

But we're confident you'll love our refreshing, peppermint-cool cleanser and the way Age Defense+ Moisturizer leaves your face feeling throughout the day.

That's why eligible first orders are backed by our 60-day money-back guarantee.

Try The Defense Kit for yourself. If you don't love it, contact our team within 60 days of purchase to request a refund under our guarantee terms.

No ridiculous promises. Just confidence in our products.

How do I request a refund?

Contact BENJI customer support through our website within the 60-day guarantee period.

Include your order number and the email address used at checkout.

Our team will help you with the next steps in accordance with our return and guarantee policies.

Does BENJI offer a gift card with The Defense Kit?

When the promotional offer is active, eligible Defense Kit purchases include a $20 BENJI gift card toward a future purchase.

The gift card is intended for your next order and is subject to the promotional terms displayed at purchase.


Contact & Support

How do I contact BENJI?

You can reach our team through the contact page or customer support email listed on our website.

For order-related questions, include your order number and the email used at checkout so we can help you faster.

Need help choosing the right routine?

Start with The Defense Kit.

A refreshing face wash. A lightweight moisturizer. Two daily essentials designed to help your face feel clean, hydrated, and more refreshed.

No complicated routine required.